Conditions of Sale

Use of the online ordering service implies full acceptance of our Terms & Conditions of Trade. A copy can be forwarded on request.

Availability of products 

Our online shopping cart function is an automated processing system used to order goods and/or services from Fusion Interiors Limited. We will make every effort to fulfil orders placed using this online service but we do not guarantee that the products advertised will always be in stock. We will always endeavour to suggest a comparable product as an alternative should the ordered product be unavailable.

Product descriptions 

We will make every effort to ensure the descriptions and prices for the goods and services shown on the online shopping cart function are accurate and up-to-date. However, we reserve the right to vary our product descriptions at any time and without notice.

All second hand products are sold on an “as-is” basis and will display a normal range of acceptable wear and tear. We will endeavour to highlight any obvious marks or defects. Buyers are welcome to inspect the product prior to purchase. If you have not sighted the product before purchase and believe we have not described the product accurately or if it does not function as it should, please contact us to discuss a return and replacement.

Pricing

All prices are shown in New Zealand dollars and are inclusive of 15% Goods & Service Tax (GST). All prices exclude delivery and installation – this is an additional charge.

We reserve the right to amend prices without notice. Prices displayed on the website at the time the order is received will be accepted and honoured for a period of 30 days from this date (providing the item is still available after 30 days).

Payment

Payment is completed after your order has been confirmed and you have accepted the freight quote. Payment must be made within three days of acceptance of the quote unless otherwise arranged. If payment has not been received within this time frame your online order will be cancelled.

Payment methods

Direct deposit – can be made to our bank account. Our bank account details will be sent to you by email along with the invoice, once your order has been confirmed.

EftPos – available when collecting goods directly from our warehouse 9 – 15 John Seddon Drive, Todd Park, Porirua. Open to the public by appointment: Monday to Friday 9.00am – 4.30pm.

Credit Card – available when collecting goods directly from the warehouse or by calling with your credit card details (for security purposes, please do not email us your credit card details).

There is no provision to make payment on our website.

Delivery & Installation

You will be advised by email of exact costs of delivery and/or installation unless you opt to pick up or arrange your own delivery. We will use our own vehicles or arrange to send the items by a third party freight carrier on your behalf. Where possible, goods are flat packed to minimise costs.

Allow 5-10 working days for the dispatch and delivery of items. For large or complex orders of multiple items, delivery and freight will be advised by our team – up to 15 working days.

Delivery to a customer’s premise comprises transporting the item(s) to the specified address on the order and assumes reasonable ease of access to the site (i.e. reasonable means includes flat access or use of a lift). If access is difficult or requires a two man lift because of stairs, steps etc, an additional delivery charge may apply – please advise our sales team. Any return trips to site due to circumstances outside of FIL’s control will be additionally charged.

Installation allows for the items to be assembled on-site and positioned on the floor (once only). No allowance is made to remove existing furniture, dis-assemble existing furniture or relocate other objects to create space for the installed items unless a site visit has been arranged to expressly quote for this.

The installation quote makes no allowance for the removal or reinstatement of electrical data cabling.

You are welcome to arrange your own freight. Please note that we will not accept liability for furniture that is damaged or lost in transit by a freight company arranged by the purchaser. We will advise you when the item is ready for collection.

Pick-up direct from our warehouse

Ordered goods can be picked up from Fusion Interiors Limited, Todd Park, 9 – 15 John Seddon Drive, Porirua, once payment is confirmed.

Open to the public: Monday – Friday 9.00am – 4.30pm by appointment

Items must be collected within 7 days of placing the order, otherwise storage fees may apply and/or Fusion Interiors Ltd may cancel the order.